Built for Individual LTC Homes and Hospitals

Master Healthcare Emergency Color Codes Reference Guide

What do the color codes mean?

Regulatory Standards Cross-Reference: Ontario Fixing Long-Term Care Act, 2021 (O. Reg. 246/22) | NFPA 101 Life Safety Code | Standardized Healthcare Emergency Codes

Emergency Codes at a Glance

Code Category Emergency Event Trigger Immediate Core Staff Action Detailed Guide
Code Red Fire or Smoke Discovery Initiate R.E.A.C.T. protocol, pull alarm, and close all doors. Read Playbook →
Code Yellow Missing Resident / Patient Perform 3-minute local check, page overhead, and deploy search grid. Read Playbook →
Code Black Bomb Threat / Suspicious Item Complete phone threat log, conduct visual search, do not touch item. Read Playbook →
Code Grey Infrastructure / Utility Loss Switch vital machines to red generator outlets and deploy downtime binders. Read Playbook →
Code White Violent / Aggressive Behavior Activate response team, maintain distance, and apply de-escalation steps. Read Playbook →
Code Blue Medical Emergency / Cardiac Arrest Page resuscitation team, retrieve crash cart, and initiate CPR. Read Playbook →
Code Green Evacuation (Precautionary/Crisis) Move residents horizontally past fire doors or to safe exterior assembly zones. Read Playbook →
Code Brown Hazardous Chemical / Liquid Spill Isolate area, restrict ventilation, and consult Safety Data Sheets (SDS). Read Playbook →
Code Silver Active Attacker / Armed Person Execute Run, Hide, Fight protocol; notify 911 immediately. Read Playbook →
Code Orange External Disaster / Mass Influx Activate command post, freeze non-essential discharges, prepare surge triage. Read Playbook →

Detailed Code Breakdown & Operational Guidelines

Code Red Fire Safety & Containment Protocol

Code Red designates an active fire, smoke detection, or thermal emergency. The primary objective is immediate life safety followed by compartment containment to prevent smoke migration through corridors.

  • Core Action: Execute R.E.A.C.T. (Remove residents, Enclose doors, Activate pull station, Call 911, Try extinguisher if safe).
  • Testing Mandate: Required monthly across all work shifts in long-term care settings.
View Full Code Red Drill Playbook & Audit Checklist →

Code Yellow Missing Resident Search Protocol

Activated immediately when a resident is unaccounted for after a brief 3-minute preliminary sweep. Methodical execution avoids duplicate searches and secures perimeter exits rapidly.

  • Core Action: Incident Command issues overhead page, hands out floor plan clipboards, and delegates search pairs across Zones A–D.
  • Testing Mandate: Annual functional drills and regular tabletop simulations.
View Full Code Yellow Grid Search Playbook →

Code Black Bomb Threat & Suspicious Package

Covers telephoned or written bomb threats and the discovery of unexpected, suspicious items. Designed to allow systematic searches without triggering panic among residents.

  • Core Action: Complete the Telephone Threat Checklist; perform visual sweeps of assigned sectors; strictly adhere to the No-Touch package rule.
  • Testing Mandate: Annual training and operational review.
View Full Code Black Intake Checklist & Playbook →

Code Grey Infrastructure & Loss of Utilities

Manages disruptions to essential services including electrical power, municipal water supply, IT/eMAR systems, or heating and cooling plants.

  • Core Action: Verify emergency diesel generator engagement; transfer critical life-support devices to red outlets; deploy paper downtime binders.
  • Testing Mandate: Annual functional drill and generator load testing.
View Full Code Grey Downtime Playbook →

Master Healthcare Emergency Color Codes Reference Guide

What do the color codes mean?

Implementation in 3 Simple Steps

SITE MAPPING

Submit your code definitions, procedures and any other relevant information. We build and configure your custom PWA app for your approval. We also custom design your badge backers labels or entire info badges for your approval,

SOLUTION DELIVERY

After your approval, receive delivery of your custom badge backers and PWA app for your institution. Included is a implementation guide and designed station guides with QR code for installation.

STAFF DISTRIBUTION

Hand out badges and explain PWA app at shift huddles. Staff can easily scan the QR code to be instantly audit ready. PWA app can also be installed via link on your intranet or via email.

Easy Setup.
How Staff Access.

1. Scan

Scan provided QR codes or email links to easily access and install PWA app to device.

2. ACCESS

App opens instantly. Zero logins. Zero passwords

3. Offline

Works 100% offline.

Frequently Asked Questions

How are protocol changes handled after deployment?

Zero manual updates or re-installations are required from your team. When an administrator updates a code extension or protocol through our managed portal, changes are instantly deployed over the air. The next time staff devices connect to a network, the updated static assets sync automatically behind the scenes.

Is Mobile Device Management (MDM) or Intune required?

No. The solution is an offline-first Progressive Web App (PWA) that loads directly in any standard mobile browser via QR scan. It bypasses MDM provisioning entirely, requires zero app store downloads, requests zero device permissions, and works on both personal (BYOD) and facility-issued devices out of the box.

How do new hires and agency staff get oriented on day one?

Onboarding takes under 30 seconds. During shift huddles or orientation, new staff receive their physical badge backer and scan the QR code using their mobile camera. The app opens instantly without creating account profiles, signing up, or waiting for IT provisioning.

Does the PWA store any operational data or facility information on staff devices?

Only static, non-sensitive reference media (such as local code names and extension phone numbers) is cached locally via standard browser Service Workers. The application stores zero user inputs, zero logs, zero location history, and zero session data on the employee’s personal or facility device.

Do you use third-party tracking scripts, advertising pixels, or telemetry in the PWA?

No. To maintain strict zero-PHI compliance, the app contains zero third-party analytics (like Google Analytics or Meta Pixels), zero session-recording scripts, and zero advertising SDKs. The app communicates exclusively with our static content delivery network (CDN).

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What’s Included:


  • 📱 Live Interactive Sandbox Access
    Scan or click to explore a fully pre-configured, offline-first PWA on your own device.
  • 🔒 CISO & IT Security Datasheet (PDF)
    A 1-page technical breakdown proving Zero-PHI exposure, air-gapped architecture, and $0 IT overhead.
  • 📊 C-Suite Slide Deck
    A 5-slide presentation built for CNOs, Risk Directors, and Procurement leads to justify adoption.
  • 📄 Procurement & Budget Justification Brief
    Pre-written business case text and ROI framing to streamline departmental sign-off without RFP delays.

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